WhatsApp Business Platform

The WhatsApp inbox
for growing
businesses

Give your whole team one shared inbox. Route conversations by department, manage every customer, and close more deals — all connected to your WhatsApp number.

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Teams across Botswana serving customers on WhatsApp

Inbox 3 new
PM
Precious Mokobi
Hi, I need help with my order
2
KD
Kabo Ditshego
Can I get a quote for...
1
TN
Tshegofatso N.
Thank you so much! 🙏
P
Precious Mokobi
online
Hi! I need help with my recent order 09:14
Connected to Support
Hello Precious! I'm Keone from support. Happy to help 😊 09:15
I ordered last week but haven't received it yet 09:16
Let me check your order right now! Can you share your order number? 09:16
It's ORD-2847 09:17
Type a message
Built for
Retail Insurance Real Estate Healthcare Financial Services Logistics
Features

Everything your team needs
to own WhatsApp

Stop losing customers in individual phone inboxes. HostLocal brings your whole team together in one professional platform.

Shared Inbox
Every message from every customer lands in one place. Your whole team sees it, responds to it, and never lets one fall through the cracks.
  • Assign conversations to specific agents
  • Real-time updates via WebSocket
  • Unread message counts and notifications
  • Canned / quick responses
Department Routing
Customers pick a department from an automated menu. Sales, support, billing — conversations land exactly where they belong, every time.
  • Auto-send department menu on first message
  • Assign agents to specific departments
  • Filter inbox by department
  • Global agents handle all queues
CRM & Leads
Every contact builds a history automatically. Track leads from first message to closed deal with a visual pipeline built right into the platform.
  • Contact profiles with full conversation history
  • Lead pipeline (New → Won / Lost)
  • Notes, tags, and agent assignment
  • CSV export for all contacts
How it works

Up and running in minutes

No developers required. Connect your existing WhatsApp Business number and you're live.

1
Connect your WhatsApp number
Paste your Meta Business API credentials into settings. Your webhook URL is generated automatically — just copy and paste it into Meta.
2
Invite your team
Add agents, set their roles, and assign them to departments. Each agent gets their own login and sees only what they need to see.
3
Start serving customers
The moment a customer messages your WhatsApp number, their conversation appears in the shared inbox — ready for any available agent to pick up.
Pricing

Simple, honest pricing

Start free and grow into more features as your team expands.

Free
BWP 0
Forever free · no credit card needed
  • 1 agent seat
  • Shared WhatsApp inbox
  • Basic contact management
  • Auto-reply greeting
  • File & media sharing
Get started free
Most popular
Pro
Custom
Contact us for team pricing
  • Unlimited agent seats
  • Department routing & menus
  • Full CRM & lead pipeline
  • Lead pipeline (New → Won/Lost)
  • Notes, tags & contact export
  • Admin moderation view
  • Priority support
Contact us →

Ready to take control of your WhatsApp?

Join teams across Botswana who use HostLocal to serve customers better, faster.

Get started free Sign in to your account